Practice Management

While telemedicine has been around for a while, it's recently rocketed into business and could be the future of veterinary medicine.

Don’t fall behind in business by excluding telemedicine in your practice. There are many ways to implement it and customers, old and new, will be grateful.

Developing a patient outcome improvement program that focuses on both treatments within a hospital and results of care outside the hospital provides a more holistic view of the entirety of patient outcomes.

Veterinary practice owners face ambiguity and financial ramifications as procedures are evaluated on a case-by-case basis.

Veterinary practice owners must use their discretion to determine what veterinary procedures are essential—but these decisions are difficult amid economic uncertainty and unclear government direction.

Positive workplace environments can help to improve employee retention, client satisfaction, and overall profitability. There are many ways that veterinary practices can support the professional development of all employees, whether they are credentialed or not.

Roughly 1 in 5 veterinarians surveyed by the AVMA reported that they had themselves been victims or knew colleagues who had been victims of cyberbullying. In this electronic age, it’s all too easy to be targeted by this type of attack, but it’s not as easy to know what to do to protect against, prevent, and fight back against a cyberbully. “Enough is enough,” writes Editor-in-Chief Simon Platt.

Veterinary support staff are essential for a successful client experience and exceptional patient care. These valued team members hold many roles including client service representatives, kennel staff, veterinary assistants, and certified veterinary technicians or veterinary nurses. Despite their critical role in practice success, many team members feel undercompensated, underappreciated, and overworked.

Mental and emotional health is becoming less taboo in the veterinary world as compassion fatigue, cyberbullying, and more escalate. Banfield is realizing the importance of transparency and assistance.

A healthy workplace contributes greatly to a veterinary professional’s personal wellbeing and productivity. Read more about how to prevent a toxic workplace.

We value members on the veterinary team who are passionate about their life’s work, but is it possible to create a workplace environment where the staff can devote themselves to their jobs at a very high level, and still have the energy and time to devote to the other, very important part of that equation—their lives outside of work?