Practice Management

Positive workplace environments can help to improve employee retention, client satisfaction, and overall profitability. There are many ways that veterinary practices can support the professional development of all employees, whether they are credentialed or not.

Roughly 1 in 5 veterinarians surveyed by the AVMA reported that they had themselves been victims or knew colleagues who had been victims of cyberbullying. In this electronic age, it’s all too easy to be targeted by this type of attack, but it’s not as easy to know what to do to protect against, prevent, and fight back against a cyberbully. “Enough is enough,” writes Editor-in-Chief Simon Platt.

Veterinary support staff are essential for a successful client experience and exceptional patient care. These valued team members hold many roles including client service representatives, kennel staff, veterinary assistants, and certified veterinary technicians or veterinary nurses. Despite their critical role in practice success, many team members feel undercompensated, underappreciated, and overworked.

Mental and emotional health is becoming less taboo in the veterinary world as compassion fatigue, cyberbullying, and more escalate. Banfield is realizing the importance of transparency and assistance.

A healthy workplace contributes greatly to a veterinary professional’s personal wellbeing and productivity. Read more about how to prevent a toxic workplace.

We value members on the veterinary team who are passionate about their life’s work, but is it possible to create a workplace environment where the staff can devote themselves to their jobs at a very high level, and still have the energy and time to devote to the other, very important part of that equation—their lives outside of work?

Banfield is invested in supporting credentialed veterinary technicians. In addition to increasing hourly pay and continuing education funding for all our veterinary technicians in 2018, Banfield is supporting the Veterinary Nurse Initiative.

Female veterinarians are still lagging behind their male peers in terms of pay, and men still outnumber women in more senior roles, despite a female majority across the profession as a whole.

“We, as clinicians, are uniquely positioned to turn the tide on the opioid epidemic.”1 — Vivek Murthy, former U.S. Surgeon General Last year, the opioid overdose epidemic was responsible for an estimated 30,000 human deaths in the United States.2 Much needed attention has been focused on this public health concern, which has started to affect …