Veterinary Practice

Column

Enough Is Enough

Roughly 1 in 5 veterinarians surveyed by the AVMA reported that they had themselves been victims or knew colleagues who had been victims of cyberbullying. In this electronic age, it’s all too easy to be targeted by this type of attack, but it’s not as easy to know what to do to protect against, prevent, and fight back against a cyberbully. “Enough is enough,” writes Editor-in-Chief Simon Platt.

employees

Clinical Insights

How to Retain Valued Employees

Veterinary support staff are essential for a successful client experience and exceptional patient care. These valued team members hold many roles including client service representatives, kennel staff, veterinary assistants, and certified veterinary technicians or veterinary nurses. Despite their critical role in practice success, many team members feel undercompensated, underappreciated, and overworked. These feelings can contribute to high employee turnover rates, which impact overall morale of the team and the clinic’s bottom line. There are many factors that play a role in employee turnover. Some of the top challenges faced by technicians include low pay, lack of recognition, underutilization, and burnout. While all team
members should be appropriately compensated for their work, there are many ways beyond a higher paycheck that veterinary clinics can improve employee retention.

Pet care spending

Americans Are Spending More on Pets Than Ever Before: $72 Billion

Pet care spending in 2018 reached a record-breaking high of $72.56 billion compared to $69.51 billion in 2017, an increase of over 4 percent. APPA’s annual industry figures cover pet spending in the market categories of food, supplies/over-the-counter (OTC) medications, veterinary care, live animal purchases and other services.

Column

Time’s Up? Not Yet

Female veterinarians are still lagging behind their male peers in terms of pay, and men still outnumber women in more senior roles, despite a female majority across the profession as a whole.

Column

The Opioid Crisis: A Veterinarian’s Action Plan

“We, as clinicians, are uniquely positioned to turn the tide on the opioid epidemic.”1 — Vivek Murthy, former U.S. Surgeon General Last year, the opioid overdose epidemic was responsible for an estimated 30,000 human deaths in the United States.2 Much needed attention has been focused on this public health concern, which has started to affect …

Column

Information Overload

“True genius resides in the capacity for evaluation of uncertain, hazardous, and conflicting information.” — Winston Churchill Daily use of the internet has become a way of life for many people, and with the advancement of technology and Internet of Things (IoT)1, our clients are increasingly equipped with health information before attending appointments. A 2016 …

WalletHub Ranks 2018’s Most Pet-Friendly Cities

Americans have shown a growing commitment to taking on the financial responsibility of pet ownership. In fact, the American Pet Products Association is predicting that pet ownership will cost Americans over $72 billion this year. As the interest in heightened spending on pets continues to grow, so does the animal health and products market. While …

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