Educational Podcasts
The Cost of Veterinary Care
An NAVC Media Podcast Series
Talking to clients about payment for services and treatments can often be uncomfortable, emotional and frustrating for everyone involved. That’s why we decided to dedicate a podcast to examining the moment in which theses conversations take place.
In this three-part podcast series, you’ll hear from experts and practitioners in a wide-ranging discussion about the cost of veterinary care, tackling everything from the emotions that come with discussing cost to how veterinary professionals can guide the discussion.
The Cost of Veterinary Care—Part 1
Dr. Dana Varble helps us take a closer look at what’s happening in the moment when the client and the veterinary team discuss the cost for treating the patient.
The Cost of Veterinary Care—Part 2
Matt Salois, Chief Economist of the AVMA, guides us through the many economic considerations that come into play when dissecting the cost of veterinary care.
The Cost of Veterinary Care—Part 3
Kara Burns and Becky Mossor, leaders in the veterinary nurse community, say veterinary nurses are often the ones having cost discussions with clients. In the final episode of the series, they offer tips for how to frame the discussion about the cost of veterinary care.