• NAVC Brands

Practice Management

editors letter

Focusing on the 3 Rs: Recruit, Retain, and Return

"We’ve spent a lot of time talking about our workforce crisis in its many forms, so it’s time for our jobs to take on a new form for the 3 Rs to be a realistic prospect."

Many would say the veterinary profession is not in a great place. Recruiting new potential personnel, retaining the existing workforce, and returning those who have left the profession with better work-life incentives is crucial.

Anti-Vaxxers: Understanding and Addressing Client Concerns

Alleviate client concerns over vaccinations with respect, education, and understanding.

By building trust and respect with clients who arrive at their appointment with vaccine hesitancy, we can improve the overall perception of vaccines among our clientele. 

The Most Underutilized Resource in Your Clinic

Veterinary nurses are trained in a multitude of areas. Don't let their skills atrophy!

Some veterinarians have a hard time letting go of responsibilities. But fully utilizing your veterinary nurses will allow you to see more patients, enhance your relationship with clients and employees, and even improve your bottom line.

The Pursuit of Happiness

As surprising as it might be to those outside the veterinary profession, puppies and kittens just aren't enough to ensure job satisfaction.

Job satisfaction is a combination of recognition, communication, and reconciliation.

Integrated Solutions

Practice information management systems (PIMS) are designed so veterinary professionals spend less time on paperwork and more time treating patients.

Practice information management systems (PIMS) come in a variety of formats, offering various integrations, tools, and compatibility. Knowing which ones would benefit your practice best is the first step in setting your practice apart.

Telehealth: Navigating the New Normal

While telemedicine has been around for a while, it's recently rocketed into business and could be the future of veterinary medicine.

Don’t fall behind in business by excluding telemedicine in your practice. There are many ways to implement it and customers, old and new, will be grateful.

Measuring Patient Outcomes

Developing a patient outcome improvement program that focuses on both treatments within a hospital and results of care outside the hospital provides a more holistic view of the entirety of patient outcomes.

The Cost of Caring Too Much?

Veterinarians are in the unique and challenging position of balancing the medical needs of their patients with the financial needs of their clients. The strength of the human-animal bond can lead to emotionally charged conversations between pet owners and veterinarians, especially when finances are limited and decisions about care become life-or-death.